Information Technology That Works For You

 

Services

MANAGED IT SERVICES
The Managed IT services increases operational efficiency, reduces operating costs, cost-effective access to enterprise-level support, provides you with minimized downtime, allows the focus to be on running the business, and not the technology. Also, peace of mind from knowing that the network is monitored 24/7/365.

FULL TIME HELP DESK
Our Help Desk is available 24/7 providing you with IT support when you need it. Our Help Desk is available to you by remote or onsite support.

EXCHANGE E-MAIL HOSTING
Microsoft Exchange includes E-Mail, calendar, and contacts solution delivered as a cloud service, hosted by DFW IT HELP DESK. Provides end users with a familiar email experience across PC's, the Web and mobile devices.

REMOTE MONITORING
With our Remote Monitoring we can access your computer from any location, we can install new or updated software remotely & observe the behavior of the managed device and software for performance and diagnostic tasks.

VOIP
VOIP endpoints include dedicated desktop VoIP phones, softphone applications running on PCs and mobile devices, and WebRTC-enabled browsers. By eliminating the use of circuit-switched networks for voice, VoIP reduces network infrastructure costs, enables providers to deliver voice services over their broadband and private networks, and allows enterprises to operate a single voice and data network. VoIP also piggy-backs on the resiliency of IP-based networks by enabling fast failover around outages and redundant communications between endpoints and networks.

VOICE, VIDEO & DATA CABLING
Whether it’s fiber, twisted pair, or coax, DFW IT HELP DESK, can install your voice, data and video networks. Our infrastructure solutions include every part of the system including the cable, connectivity and distribution management. From large campus environments to small offices, DFW IT HELP DESK has the experience to design an inside and outside cable plant or wireless LANs and WANs to connect you to the rest of the world.

SURVEILLANCE CAMERA INSTALLATIONS
DFW IT HELP DESK offers a wide variety of video camera surveillance camera systems. From the most affordable analog video surveillance cameras to the most advanced HD IP video surveillance cameras and wireless IP networked video surveillance cameras, housings and mounts. Our video surveillance specialists can help you plan and install a complete small business video surveillance system or a networked video surveillance system, meeting the needs of enterprise video surveillance.

DATA & BACKUP RECOVERY

We can provide the people, processes and tools you need to recover effectively, with a solution that is right-sized to your business. We'll work seamlessly with your own staff to coordinate the proactive maintenance and management of your recovery solution.